Bulletin: SLS2023017

Dear Associates:

Stewart Title Guaranty Company has been made aware of a cyber security incident involving lender and servicer Mr. Cooper. Through various outlets including its website (https://incident.mrcooperinfo.com/), Mr. Cooper has confirmed the cyber-attack.

We previously issued Bulletin SLS2023016, which provided initial guidance relating to transactions involving Mr. Cooper. This Bulletin replaces SLS2023016.

Effective immediately:

A. Payoffs to Mr. Cooper.

For transactions involving payoff of a loan where Mr. Cooper is the payee, servicer, or lender, you may rely on a payoff statement from Mr. Cooper, provided that:

1. The payoff statement is requested from Mr. Cooper and is delivered to the issuing office; and
2. The payoff amount may be sent by wire or check to Mr. Cooper as instructed in the payoff statement, subject to independent instruction verification by you.
   
   Please continue to follow up regarding receipt of the appropriate release/satisfaction.

B. New loans where Mr. Cooper is the new lender.

For transactions where Mr. Cooper is the new insured lender, you may close the transaction if you have received closing instructions and loan proceeds from Mr. Cooper authorizing you to close, fund, and record the mortgage.

If you have any questions relating to this or other bulletins, please contact a Stewart Title Guaranty Company underwriter.

For online viewing of this and other bulletins, please log onto www.vuwriter.com.